1 Website 
General inquiries
New around here? Start with the basics.
What types of websites can I host with your service?
You can host a wide range of websites including personal blogs, e-commerce stores, informational sites, portfolios, and more, as long as they comply with our acceptable use policy.
Do you offer any tools or software to help manage my website?
Yes, we provide access to cPanel, depending on your hosting plan, which includes tools for email setup, file management, database administration, and website analytics.
How can I reach customer support?
Our support team can be reached via email or live chat. We offer 24/7 support for issues that require immediate attention.
What is your uptime guarantee?
We guarantee 99.9% uptime for all our hosting services. If we fall short, you might be eligible for service credits.
Can I upgrade my hosting plan as my needs grows?
Absolutely! You can easily upgrade your plan through your account dashboard without downtime.
How do I transfer my existing website to your service?
We offer a free migration service for new customers. Just provide us with your current host details, and our team will handle the transfer.
Hoting & Services
Dive deeper into our offerings.
Can I buy a domain name through you?
Yes, we offer domain registration services. You can purchase your domain directly from us during the signup process.
What is TLS/SSL, and do you provide it?
TLS/SSL certificates encrypt the data between your website and your visitors, ensuring security. We offer free SSL certificates with all our hosting plans.
Whats included in your web hosting package?
Our packages generally include disk space, bandwidth, email accounts, a control panel, and tools for website building.
What if my site gets more traffic than expected?
We provide scalable solutions. If your site grows, you can upgrade your hosting plan smoothly.
What is VPS hosting, and why might I need it?
VPS (Virtual Private Server) hosting provides you with dedicated resources on a server, offering more power, control, and isolation than shared hosting, ideal for businesses needing more robust hosting capabilities.
Can I install custom software on my VPS?
Yes, with root access, you have the flexibility to install and configure software according to your needs.
What happens if my VPS runs out of resources?
Our system will notify you when you're nearing your resource limits. You can then choose to either optimize your usage or upgrade your plan.
What are your uptime guarantees?
We guarantee 99.9% uptime. If we fall short, we compensate with account credits.
Permissions & Privacy
We take security & privacy seriously.
Who owns the content I upload on your servers?
You retain full ownership of your content. We only host it.
Is my data secure with you?
Yes, we implement multiple layers of security, including firewalls, DDoS protection, and regular security audits.
Do you sell or share my personal information?
No, we adhere to strict privacy policies and do not share or sell your information to third parties.
Pricing & Plans
Learn about plans, payments, and more.
What are your most popular plans?
Our Starter and Business plans are popular among small businesses for their balance of features and price.
Do you offer a money-back guarantee?
Yes, we offer a 30-day money-back guarantee for hosting services (excluding domain fees and setup costs).
Are there any hidden fees I should know about?
Our pricing is transparent. Costs might only increase if you exceed your bandwidth or storage limits, or if you opt for add-ons like premium SSL certificates.
How can I get a discount on your services?
We offer discounts for long-term commitments like annual or biannual subscriptions, and sometimes run promotional discounts.
Can I change my payment method or billing cycle?
Yes, you can update this information at any time through your account settings.
Is there a setup fee?
Generally, there's no setup fee for our web hosting services. However, some premium features or custom setups might incur an initial cost.